Features
There Ought To Be A Law » Great restaurants should be protected, at least as much as whales and trees. I’m not big on passing new legislation. I figure we have plenty already. But I think we ought to consider the passage of a Restaurant Preservation Ordinance. by Jim Shahin
New Musical Scenes » On a pilgrimage for great live music? Join American Ways caravan to these up-and-coming music scenes, where Today's artists seek their big break. by Bobby McGill
Lorraine Bracco's Paris » The sultry Sopranos star takes you on an insiders tour of the City of Light. by Mark Seal
Aftertastes » Save room for dessert dessert wines, that is. Pick up one of these as a final sweet-tooth-satisfying course. by Anthony Dias Blue
Sure Bet » Las Vegas world-class entertainment options are anything but a gamble. And, for those of you headed to Glitter Gulch for COMDEX or other business, nows the time to make sure You've got the winning tickets. by Richelle Thomson
Six Billion Dollar Man » Why do Disney, GM, and Nike put the big bucks behind Tiger Woods? Because he's as competitive and obsessive in business as in golf. by Ross Nethery
Book Buzz
Sage Operations » Sage Observations Richard Reeves turns his pen on the nations 37th commander in chief in President Nixon, and author Tony Hillerman speaks to his public in Seldom Disappointed. by BILL MARVEL and GEOFFREY NORMAN
Hot Ink » LIVING A LIFE THAT MATTERS By Harold S. Kushner Knopf, $22 Make it through the aforementioned books and you’ll definitely be ready for Rabbi Kushner’s new book. The author of When Bad Things Happen to Good People helps us understa... by Lori Stacy
Flying with Fast Company
Teacher In Chief » Why would a CEO take time out every month to teach his new hires? He wants them to take customer service as seriously as he does. It’s early on a Tuesday morning in Austin, Texas, and Craig Tysdal, president and CEO of NetSolve Inc.,... by Jennifer Reingold
One Smart Customer » The president and CEO of NetSolve admits it: He’s a maniac about customer service. At a restaurant one evening, a diner was told that there weren’t any olives for her martini, so Craig Tysdal ran out to the store and bought her a whole jar — and he ... by American Way Staff
Hull Of An Idea » What do you do with the world’s largest nonfloating ship’s hull — 165 feet long, 20 tons of steel and wood — when it’s sailing above the lobby of your corporate headquarters? That was the question facing the executives of Yazaki, one of the world’s ... by Fara Warner
Job Title Of The Future » PROJECT MEANIE WHO Marlene Dolan COMPANY InsightShare LLC AGE 44 HAS HELD TITLE FOR More than a year Previous title Senior VP of human resources, Forum Corp. The diminutive... by Annie Pyatak
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American Way Cover - 10/15/2001