Letter Rip
by American Way Staff
Sherri, you are a bright, talented, successful, powerful woman.
That is evident to all who read your column. Strive for balance
with your editorials. Alternate between your personal adventures
and the personal interests of your customers. Become genuinely
interested in other people. Make your customers feel important.
Arouse in us an eager want to read your columns.
In your October 1, 2006, column, you detailed going cold turkey
without your BlackBerry for a weekend while staying at a four-star
Chicago hotel. I read this column as I flew into O'Hare from
Phoenix. I spent that night sleeping on the floor at O'Hare as
severe thunderstorms swept across the area. Hundreds of flights
were canceled, and the airport was chaos. That night, I reflected
on your column and how out of touch it seemed with the reality of
what was happening at O'Hare.
There were many acts of unselfishness that night. One American
Airlines captain stayed at a gate for nearly six hours, tirelessly
answering questions for confused and weary passengers. BlackBerrys
and fancy hotels were the last things on anyone's mind. I found
myself wishing that you were there with us, walking through O'Hare
and seeing the countless unselfish acts that would've made worthy
subjects for your column.
ALLAN E. KOSKI, ISHPEMING,
MICHIGAN
dear ALLAN: Sherri wishes she had been at O'Hare
that night, too, as, with her newfound ability to go without her
BlackBerry for a little while, she would have had time to chat with
our passengers.
ONE OF THE BEST
In your March 1 issue, you had a story on Terrence
Howard called "History Buff." I had to write to let you know how
much I enjoyed the article. I have seen all of Howard's movies, and
I believe he is one of our best actors, not to mention one of the
hottest-looking men in show business.
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