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ISSUE: February 1, 2012
Articles about Craig Tysdal
Teacher In Chief
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10-15-2001
Why would a CEO take time out every month to teach his new hires? He wants them to take customer service as seriously as he does.
It’s early on a Tuesday morning in Austin, Texas, and Craig Tysdal, president and CEO of NetSolve Inc.,...
Article Excerpts:
...take customer service as seriously as he does.
Craig Tysdal
“What is customer service?”...
... early on a Tuesday morning in Austin, Texas, and
Craig Tysdal
, is so excited that he accidentally writes on...
... early on a Tuesday morning in Austin, Texas, and
Craig Tysdal
, president and CEO of NetSolve Inc., is so...
One Smart Customer
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10-15-2001
The president and CEO of NetSolve admits it: He’s a maniac about customer service. At a restaurant one evening, a diner was told that there weren’t any olives for her martini, so Craig Tysdal ran out to the store and bought her a whole jar — and he ...
Article Excerpts:
... weren’t any olives for her martini, so
Craig Tysdal
ran out to the store and bought her a whole jar...
... store and bought her a whole jar — and
Craig Tysdal
didn’t even know her! Here’s...
...one of your problems to a customer,”
Craig Tysdal
says. “Accept...