Eddie Bauer | Expedition | Microsoft | Father''s Day
Managing The Edge
by
Chris TuckerWacker: Partly because information gets disseminated so fast. The
devox disrupts and erodes our commonly accepted reality and
replaces it with an exponentially changing series of real-ities. We
call this the abolition of context. We just don't have many shared,
constant reference points, and that makes it very difficult for
businesses to market to customers whose sense of reality may not
match theirs.
American Way: Deviant brands, you write, exist independently of
the original product associated with them. They take on a life of
their own, right?
Wacker: Yes. Think Eddie Bauer. You've got the Eddie Bauer
Expedition truck, Eddie Bauer wallpaper, diaper bags, and so on. Or
Harley-Davidson. Its brand now lures consumers to buy plush toys,
panties, and other things nobody ever associated with motor-
cycling. And there's Hello Kitty, where licensing is the product.
It's now a cultural icon that appears on about 1,500 licensed
products. Think about it. A sketch of a cat generates more than a
billion dollars in sales a year.
American Way: You call Absolut Vodka a master of deviant
marketing. How so?
Wacker: They're the antithesis of
Microsoft, trying to sustain
themselves by being quite edgy. Remember the Absolut Father's Day
ties, with the pictures of spermatozoa on them? That was a
wonderful application of deviant marketing. You can find dozens of
Absolut items on
eBay, which proves that, sometimes, advertising
can become a product.
American Way: There's a real paradox in your book. As ideas move
from the Fringe and begin creating markets, they lose much of their
authenticity.
Wacker: Right. The less authentic an idea becomes to its
creators, the more money that can be made from it as it's sanitized
and packaged. Even when an idea becomes a cliché, there's money to
be made in satirizing it.
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