Flay | Cat Cora | food | self-confessed sports | Tokyo
Recipes For Success
by
Robert McgarveyThat's exactly what happened. Working in a strange kitchen with the
clock ticking away, Flay had trouble getting the stove to work
right, and he cut himself so deeply he had to wrap a towel around
his hand to stop the bleeding. It was a huge mess and Flay lost
decisively.
But you know what? "I demanded a rematch," says Flay, a
self-confessed sports fanatic. He studied where he'd gone
off-kilter and looked for ways to maximize those 60 short
minutes.
In an encore face-off in
Tokyo, Flay trounced Morimoto - but to
Flay that is not the point. "I don't think I've ever gotten more
attention from anything else I've done. Time magazine wrote this
up! Everybody covered it." Bottom-line business lessons? "Take
risks and you'll get the payoffs. Learn from your mistakes until
you succeed. It's that simple."
R-E-S-P-E-C-T
A restaurant is no different from many other businesses. Minimum
wage employees - busboys, dishwashers - play big roles in
determining a customer's satisfaction. A lipstick smear on a coffee
cup can be enough to ruin a $100 meal. Ditto for some dirt left on
a lettuce leaf.
That's no secret to Cat Cora, executive chef/partner at Postino in
Lafayette,
California,
food columnist, and a co-host on Food
Network's "Melting Pot, The Mediterranean Kitchen." She keeps her
crew motivated this way: "Show them respect. Let them know you care
about them, and they will care about you and your customers."
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