Food | beverage service | Dallas | Georgetown

Roads Scholars

by Sherri Burns and Chris Wessling
The Ultimate Top 10

We saw lots of the same rookie-travel "violations" over and over. Here's a compilation of the ones we saw most often.

10. They have a paper ticket.

9. They stand in line instead of checking in online or at the self-service kiosks.

8. They get to the airport way too early.

7. They have too many carry-ons and think the overhead bin belongs to them and them alone.

6. They attempt to walk down the aisle before beverage service is over.

5. They ask the flight attendant what the meal is in Coach.

4. They eat at American fast-food places like McDonald's and KFC when in foreign countries.

3. They buy something smelly like Chinese food or fish to eat on the plane.

2. They wear too much jewelry, big belt buckles, and inappropriate shoes when going through security - delaying everyone behind them.

And without a doubt, the most
mentioned violation was ...

They try to get on the plane with Group 1, even though their ticket clearly says Group 6.





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Roads Scholars

We asked you to write Top 10 lists on how to spot a travel rookie, and you responded.

(Boy, did you respond!) Here are some of our favorites - partly because we know that almost all of us have made at least a few of these mistakes. Compiled by Sherri Burns

1. "Sweetie, I have to start packing for my flight to Milwaukee next week, so I'm going to have to pass on that quiet time tonight." [Travel rookies start packing for each trip more than a day (or a few hours … or minutes) ahead.]

2. "Ma'am, I'll be checking two bags. After all, I'll be gone for almost a week!" [Travel rookies overpack and have to check bags on short trips.]

3. "Which group did they just call? Which one? Are you sure?" [Travel rookies crowd around and block the boarding area when the first boarding announcement is made.]

4. "Oh, I'm sorry, where did I put those darn things?" [Travel rookies look surprised when, after finally reaching the agent at the boarding gate, they are asked for their boarding passes.]

5. "Hmmm, I think my bags will do better if I put them lengthwise in this bin. Or maybe the other way. Or maybe I should put my jacket between them as a cushion. Or, hmmm …" [Travel rookies throw all their carry-on luggage in the overhead compartment, taking their sweet time to do so, oblivious of the growing line of happy passengers behind them.]

6. "Wow! Honey, take one over there. I didn't know there were lakes in Dallas!" [Travel rookies take flash pictures out the airplane window during takeoff and landing.]

7. "This is our first flight in a while. We're on our way to visit my wife's relatives in Los Angeles. Her brother is a famous producer or something." [Travel rookies talk loudly enough for all to hear about how excited they are to be flying.]

8. "Ma'am, what time are we scheduled to arrive now?" [Travel rookies repeatedly ask the flight attendant how much longer the flight is going to take.]

9. "Wow! You travel a lot. How do you handle the jet lag when you go from Dallas to Denver? Is it really as bad as they say it is?" [Travel rookies look at you knowingly and ask for "professional" advice.]

10. "Oh my goodness, is it really only 3:30 in the morning back in the States? I'm wiped out!" [Travel rookies ask you with a disturbed look what time it is back home, instead of adopting their new local time zone … even after days.]
- Robert Kalka, Georgetown, Texas


10. They take notes during the preflight safety briefing.

9. Their luggage is filled with flashlights because they were advised to pack light.

8. Use a walkie-talkie-style cell phone to make a confidential call.

7. Consider the two-carry-on limit to be just a guideline or a suggestion.

6. Wear lace-up knee-high boots to the security checkpoint.

5. Are puzzled by clear-air turbulence announcements.

4. Rush to board at the first announcement - until they realize what Group 9 means.

3. Think that a "Sherri Gulczynski Burns first-person-pronoun count" is the latest diet craze.

2. Dream of the day that they can say that they have traveled to every airport listed in the back of the American Way magazine.

1. Read this entire Top 10 list looking for the punch line. - Lonnie Haynes,
Raleigh, North Carolina


1. Wears flip-flops when starting the climb up El Yunque.

2. Orders a drink "on the rocks" in England.

3. Calls a woman "madame" in Nevada.

4. Pronounces the word Cay as cay (rather than key) in the British Virgin Islands.

5. Looks up all the time in Manhattan.

6. Says "Wow!" to the flight attendant when getting a hot towel in first class.

7. Wears heavy perfume or cologne on a plane.

8. Applauds when the plane lands.

9. Uses a flash when taking a picture out an airplane window.

10. Asks the flight attendant, "What's the time here?" - Steve Carducci, Brooklyn, New York


10.
They buy headsets on the airplane instead of bringing their own.

9. They wait until the whole movie is over to stand in line for the bathroom.

8. They can't buckle their seat belt (usually because they're sitting on it or trying to use part of yours).

7. They read all of the security cards available and pantomime the safety procedures when the attendant is going through the speech.

6. They immediately get in line when the plane starts boarding, even though they're assigned to Group 6.

5. They stand in the aisle to load their numerous carry-ons into the overhead compartments (thus holding up the entire boarding process).

4. They can't figure out how to turn on the light or use the air conditioner nozzle, so they end up reading in the dark, freezing, and repeatedly calling the attendants.

3. They cross the personal-space zone by clutching your arm every time there is turbulence, leaning in to you to see out the window (they're usually in the middle seat), and drooling on you when they fall asleep on your shoulder.

2. They freak out and call the attendant when they see their luggage still on the tarmac (and, yes, they are still loading the plane).
 
1. Before enhanced security: They have 10 carry-ons, don't know how to lay everything on the belt, don't take off their shoes, have to go through twice, and lose their boarding pass - usually packed securely back in their carry-on. Oh, and they're usually in front of me in line. - Huei-Ning Pee, Frisco, Texas



10. Drinking a bottle of water as they go through security.

9. Embarrassed when they realize an ATM card does not work in the e-ticket kiosk.

8. Their frequent-flier status is "tin."

7. Think it is okay to call a female flight attendant "Toots."

6. First question to flight attendant pushing beverage cart is, "What do you have?"

5. Try to distinguish luggage by tying purple ribbon to handle because "nobody else will do that."

4. When standing in security line, say "What's the big holdup?"

3. Ask for a seat in the back - in the smoking section.

2. Keep confusing overhead-light button with flight attendant call button.

1. Keep airsickness bag on lap the entire flight. - Greg Schwem, Lemont, Illinois



10. Those poor souls in the middle seat.

9. Standing in Times Square with a map, looking puzzled.

8. Those waiting in the long line to rebook a canceled flight rather than calling the airline's 800 number.

7. Those sitting on the floor at the overcrowded gate rather than in the comfort of the Admirals Club.

6. People in the long, long security lines because they do not have the elite status that enables them to go in the shorter line.

5. Those who travel with black luggage, the same color as 90 percent of all the other people's on the flight.
 
4. Those Heathrow travelers who take an expensive, long taxi ride into central ­London instead of taking the quicker, cheaper Heathrow Express train.

3. Those who deal with the Friday travel rush rather than spending an extra night and enjoying life and traveling home the next day, stress-free.

2. Those who buy those blow-up neck pillows, which never work.

1. Those who don't take full advantage of ­frequent-flier or frequent-­hotel-guest programs and who think bonus points aren't important. - Richard Glaser, Brookline, Massachusetts


1. They take pictures of the customs agent.

2. They have 14 pieces of luggage.

3. They have no idea what a Turkish toilet is.

4. They eat American fast food in Paris, Beijing, etc.

5. They expect everyone in the world to speak English.

6. They pay the first price asked in a market.

7. They wear shorts with dark crew socks.

8. They push the call-attendant button again and again.

9. They leave their belt in the security check station.

10. They make jokes about carrying weapons while they're at the airport. - Lynn Mallory, ­Kannapolis, North Carolina


1. Early. 2. Early. 3. Early. 4. Early. 5. Early 6. Early. 7. Early. 8. Early. 9. Early. 10. Early. No, really:

1. Still early.

2. Sitting too close to the gate.

3. Sitting (we stand and talk on our phones).

4. Too much luggage.

5. Still early.

6. Don't know the rules of boarding.

7. Stand when the AAdvantage members are called and block the way into the holding area.

8. Chatty.

9. Don't have a number of valet tickets hanging off the carry-on.

10. EARLY. - Shannon Watts-Miller, Keller, Texas


10. Wears best suit to the airport.

9. Stands in 45-minute line for boarding pass instead of printing it at home or using the self-service kiosks at the airport.

8. Checks luggage for an overnight trip.

7. Can't find identification and holds up the security line while emptying pockets.

6. Goes through the security barrier with coins in pocket … gets sent back. Twice. Forgot the left pocket.

5. Leaves cell phone in one of the baskets at security … doesn't realize it until about to board the plane.

4. Doesn't have luggage with wheels, so has to run back to security and then back to boarding ramp with heavy carry-on banging against already bruised thighs.

3. The bag is so heavy because it contains an 18-inch laptop with a 20-minute battery.

2. Forgot about the time change in the connecting city.

1. Booked a flight with only 20 minutes' leeway in the connecting city. (Hey, that was me I was describing … once upon a time.) - Joan Merrill, Oklahoma City, Oklahoma


1. Still call them stewardesses.

2. Have a plaid suitcase, duct-taped closed, and are arguing with the ticket agent that they deserve the free upgrade.

3. Stand in the middle of the concourse in DFW staring at the monitor, oblivious to the flow of travelers having to dodge around them.

4. Ask the flight attendant what is below the airplane, especially after dark.

5. Spouts off with, "When I flew (other airline), they comped my drinks."

6. Are amazed by the products displayed in SkyMall and has to show them to their seatmates.

7. Just before the door closes, and as soon as we touch down, get on the cell and loudly­ proclaim "Just now leaving for Frisco," or "Yep, just landed in Chi-Town."

8. Ask what the meal is in coach for a 30-minute flight.

9. Remove the big belt buckle, cell phone, keys, coins, and other metal items one at a time through the security checkpoint, so they single-handedly tie up a dozen different flights.

10. Complain (loudly) to all around that just because they were late for check-in and purchased a nonrefundable, nonchangeable ticket, it is not fair that they had to pay a rebooking fee! - William Krauss, Wilton, California


10. Snakes to the front of the line to board the plane, even while holding a Group 6 boarding pass.

9. Wields a backpack/megapurse that knocks the heads of every aisle-seated
passenger.

8. Thinks flirting followed by anger will result in a seat upgrade - and improve the weather.

7. Wonders aloud what celebrities are in First Class.

6. In an ambitious but vain attempt to look like the natives, wears a cowboy hat when traveling to Texas, a white linen jacket to Miami, and a flowered shirt to California.

5. Completely incapable of dealing with delays, adjacent children, and undesirables without voicing their displeasure at an ­embarrassing volume.

4. Uses carry-on luggage that was previously in duty to transport groceries.

3. Has forgotten the value of "Please" and "Thank you."

2. Eats in the same restaurants on the road that he frequents at home.

1. Pays no attention to the beauty and the uniqueness of every place he travels.
- Paul Ceverha, Dallas, Texas


1. I once saw a lady who came on the plane with her kids and sat down in First Class. When the ticketed person asked her to move, the lady mentioned she was there first.

2. Trying to carry on an item that must be kept at the security checkpoint.

3. Looking for ID at the checkpoint, holding up passengers.

4. Attempting to board the plane outside the normal group calls.

5. Dressed in very uncomfortable clothes because it makes them look good.

6. Asks where this plane is going.

7. Very excited at hotel check-in (with, of course, seven bags for a four-day stay).

8. Someone who tries to slip a bag two sizes too big under the seat.

9. I once heard someone complain that a bag was in "her spot" in the overhead bin above her seat, even though the spaces around her were empty.

10. Someone who fidgets with the auto-mated­ machines. - Rich Renner, Maryville, ­Illinois


1. Rookies do not grab the first free blanket they see when boarding.

2. Rookies purchase headsets for $2.

3. Half of the stuff in the rookies' carry-ons now belongs to the Transportation Security Administration.

4. Rookies pay attention during the safety briefing.

5. Rookies' bags have a "heavy" tag.

6. Rookies expect food on the plane.

7. Rookies mistake the cockpit door for the bathroom door.

8. Rookies do not start reading American­ Way from the back, at Jim Shahin's
column.

9. Rookies do not know how to clear their ears during descent.

10. Rookies aren't upset when they're assigned a middle seat. - David Fenstermacher, Media, Pennsylvania


10. Look for a passenger stuffing paper ­department-store bags into an overhead bin.

9. Look for the traveler who tries to go through security with a large cowboy belt buckle.

8. Look for a passenger who has a middle seat and actually asks you to switch your aisle seat with him.

7. Look for a hotel guest who relies on the hotel's wake-up call.

6. Look for an airline passenger who thinks that "all overhead space" means "all mine."

5. Look for a passenger in an airport who's pulling out clothes in the check-in line because his bag weighs 80 pounds.

4. Look for a hotel check-in guest who does not have a room at 11 p.m. because no late arrival was guaranteed.

3. Look for a greenish cruise-ship passenger who had no idea that the ship might rock.

2. Look for a passenger stepping out of a taxi who has no cash or credit card.

1. And, finally, look for a passenger who asks you for a pillow just because you're a woman wearing a navy suit. - Patricia Conover, McKinney, Texas


10. Checks his luggage. (If you can't cram two weeks of clothing in a carry-on, you are not trying!)

9. Looks around when disembarking. (A pro knows where the exits are!)

8. Stays awake the whole flight. (Pros find engine noise so soothing that it's impossible to resist taking a nap.)

7. Lips don't move along with the flight attendants' when they make the preboarding announcements.

6. Forgets to remove shoes at security.

5. Doesn't spring for the GPS system in his rental car.

4. Leaves at least one item of his standard entertainment package at home (iPod, book, DVDs, smartphone with games).

3. Forgets that the weather is different in different cities. (Chicago is a bit colder in winter than Miami. Think I should have brought a coat?)

2. Hasn't figured out that carry-ons can't fit lengthwise on the left side of the plane.

1. Actually knows what city he's in this week. - Skyler Thomas, Georgetown, Texas


10. They are wearing clothes with so much metal they'd have to strip to pass through the detectors.

9. They don't have their boarding pass and picture ID available at security.

8. They start yelling at the gate agent when their flight is delayed.

7. They ask the flight attendant what meal will be served in coach.

6. They arrive at the airport with 30 minutes before boarding on a Friday afternoon of a three-day holiday weekend and seem surprised at the security line.

5. A woman with a roll-on suitcase, a ­carry-on tote, a large purse, and a shopping bag of gifts who gets upset at the gate agent for telling her she is limited to two carry-ons.

4. They arrive at a foreign airport and stop in their tracks, looking at the signs, even though nothing is in English.

3. They board a plane from a warm climate wearing shorts, shirtsleeves, and open shoes and wonder why they are freezing the whole time.

2. They try to stuff a bulging carry-on suitcase in the overhead cabinet and get angry when the flight attendant informs them it will have to be checked.

1. They seem confused and then angry when the ticket agent tells them there'll be an extra fee for their 100-pound suitcase (for a four-day trip), and then try to unload some of their things to anyone willing to take them. - Sandra Kinkade, Fort Worth, Texas


1. Stands directly in front of ticket kiosk while waiting for name to be called for baggage tag.

2. Stands in line for 30 minutes, watching each and every passenger provide ID and boarding pass, but initiates search for ID and boarding pass only upon reaching the security screener.

3. Adorns herself with multiple rings, bracelets, and earrings, and initiates long discussion with the security personnel concerning the necessity to remove steel-toe boots.

4. Interprets signs and verbal reminders to "keep your boarding pass in hand" as code for "place boarding card into inaccessible interior pocket of carry-on bag."

5. Upon hearing the phrase "Excuse the cart," immediately stops walking and looks from side to side.

6. Forgets kindergarten math and stands at boarding area expecting that, in the alternate universe that is the airport, Group 5 will come before Group 2.

7. While boarding, takes the maximum amount of time in the aisle while searching the bottom of his large carry-on bag for important items like a lost Snickers bar before shoving the bag in overhead bin, crushing all other contents in bin.

8. Requests verbal recitation of all available beverages from flight attendant during in-flight service.

9. When disembarking, stops immediately upon entry into terminal to ensure mass pileup of passengers behind him.

10. Upon learning that road warrior travels for work, travel rookie states how lucky you are - and who are we kidding, we are pretty lucky. - Tammy Redmon, Fort Worth, Texas


1. Luggage owns the person.

2. Rushes.

3. Obsessed with the details.

4. Wears high-heeled shoes.

5. Talks too loud, too much in small public places.

6. Luggage doesn't have wheels.

7. Can't accept "no" when things go wrong or change.

8. Reclines his seat all the way during mealtime.

9. Thinks he has to have a paper ticket … e-ticket, what's that?

10. Compares everything with how it is at home. - Janie James-High, Prescott Valley, Arizona



10. A direct relationship to the degree of rookieness with the number of pieces of jewelry/metal worn when entering security.

9. Attempting to walk the airplane aisle before the beverage service is over.

8. The lack of a BlackBerry/PDA phone.

7. The ability to bump into every aisle seat passenger on the way to his seat.

6. Irritation over a weather delay (not the agent's fault!).

5. The belief that no carry-on is too big to fit in the overhead.

4. Luggage without wheels.

3. Paper tickets.

2. Boarding groups are a mystery.

1. How does this do-it-yourself “check-in thingy” work? — Michael Dixon, Edwardsville, Illinois




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ISSUE: Jan 15, 2007
American Way Cover - 1/15/2007