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ISSUE: November 1, 2009
Articles about Gerard Arpey
AA Means Business
-
3-15-2009
CEO Gerard Arpey talks about a series of programs called the American Airlines Business Suite that make travel more enjoyable, productive and rewarding for small- and medium-size businesses.
Article Excerpts:
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Gerard Arpey
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Preparing for Tomorrow
-
5-15-2009
This month, I want to emphasize that while our industry and our company are anything but immune from the challenges our economy is facing (we have made, and will continue to make, difficult choices as we navigate through this economic storm), we continue to invest in the long-term future of our company.
Article Excerpts:
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Gerard Arpey
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Mobility
-
6-1-2009
In this month’s column, I would like to discuss a cause that is near and dear to our hearts at American Airlines: mobility. The ability to go wherever your mind and heart take you is what air travel is all about. Simply by doing our jobs, we give wings to the dreams and aspirations of millions of people around the world. That’s a blessing we’ll never take for granted. Unfortunately, many of us do take for granted how precious a gift it is to simply move from one place to another -- to be able to embrace a loved one, shake hands with a business partner, enjoy a much-needed vacation, or do any of a number of other things.
Article Excerpts:
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Gerard Arpey
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Mobility
-
6-15-2009
In this month’s column, I would like to discuss a cause that is near and dear to our hearts at American Airlines: mobility. The ability to go wherever your mind and heart take you is what air travel is all about. Simply by doing our jobs, we give wings to the dreams and aspirations of millions of people around the world. That’s a blessing we’ll never take for granted. Unfortunately, many of us do take for granted how precious a gift it is to simply move from one place to another -- to be able to embrace a loved one, shake hands with a business partner, enjoy a much-needed vacation, or do any of a number of other things.
Article Excerpts:
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Gerard Arpey
''''s column or to see past columns? Click...
¡Gracias, Miami!
-
10-1-2009
No, I haven’t abdicated responsibility for writing my column this month. Rather, because I have long believed that the biggest factor separating American Airlines from the many carriers that have gone bankrupt or disappeared over the years is our people, and because this month we are celebrating the 20th anniversary of our Miami hub, I want to spotlight the architect and driving force behind our success in Miami -- and throughout the Caribbean and Latin America -- over the last two decades. His name is Peter Dolara, and he is the man you see pictured above.
Article Excerpts:
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Gerard Arpey
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...and Latin America -- over the last two decades.
Gerard Arpey
name is Peter Dolara, and he is the man you see...
¡Gracias, Miami!
-
10-15-2009
No, I haven’t abdicated responsibility for writing my column this month. Rather, because I have long believed that the biggest factor separating American Airlines from the many carriers that have gone bankrupt or disappeared over the years is our people, and because this month we are celebrating the 20th anniversary of our Miami hub, I want to spotlight the architect and driving force behind our success in Miami -- and throughout the Caribbean and Latin America -- over the last two decades. His name is Peter Dolara, and he is the man you see pictured above.
Article Excerpts:
... Want to sign up for free e-mail notification of
Gerard Arpey
''''s column or to see past columns? Click...
...and Latin America -- over the last two decades.
Gerard Arpey
name is Peter Dolara, and he is the man you see...
Operation Iraqi Children
-
7-1-2009
This month brings one of my favorite holidays: the Fourth of July. It’s a celebration of American independence and freedom. Freedom is a precious gift, one I believe comes with the responsibility to help those less fortunate than ourselves. With that in mind, I would like to use this month’s column to shine a light on a program called Operation Iraqi Children (OIC), which is devoted to giving some deserving kids a chance at a better life.
Article Excerpts:
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Gerard Arpey
''''s column or to see past columns? Click...
Operation Iraqi Children
-
7-15-2009
This month brings one of my favorite holidays: the Fourth of July. It’s a celebration of American independence and freedom. Freedom is a precious gift, one I believe comes with the responsibility to help those less fortunate than ourselves. With that in mind, I would like to use this month’s column to shine a light on a program called Operation Iraqi Children (OIC), which is devoted to giving some deserving kids a chance at a better life.
Article Excerpts:
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Gerard Arpey
''''s column or to see past columns? Click...
Happy Anniversary!
-
8-15-2009
In 1939, American Airlines made a groundbreaking investment in customer satisfaction by purchasing a fleet of 14 limousines to transport travelers in three AA cities to and from the airport. Alas, as much as our customers enjoyed the extravagance, the limousine service did not last. However, another industry-first innovation, the American Airlines Admirals Club, launched that same year, and it has stood the test of time.
Article Excerpts:
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Gerard Arpey
''''s column or to see past columns? Click...
One-Way Flex Awards
-
9-15-2009
One of the things I love most about air travel is the chance it gives me to appreciate both the similarities and the differences among people of different cultures and backgrounds. At American Airlines, part of what makes our job so interesting and challenging is the fact that people fl y for a multitude of reasons. And while there are certain basics that every customer expects and deserves -- safety, dependability, and courtesy among them -- our mission is to deliver what each individual customer truly values within the incredibly diverse and constantly changing spectrum of tastes and preferences.
Article Excerpts:
... Want to sign up for free e-mail notification of
Gerard Arpey
''''s column or to see past columns? Click...
Giving Thanks
-
11-1-2009
With Thanksgiving upon us, I would like to use this month’s column to express heartfelt gratitude, both personally and on behalf of the entire American Airlines team, to the men and women of the United States armed forces; their courage and sacrifice make it possible for us to do the work we love to do and to live the lives we want to live. The people of American Airlines realize that we owe a debt to our country’s active-duty soldiers and veterans — and to their families — that can never really be repaid. But we feel duty-bound to provide whatever support we can.
Article Excerpts:
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Gerard Arpey
''''s column or to see past columns? Click...
Happy Anniversary!
-
8-1-2009
In 1939, American Airlines made a groundbreaking investment in customer satisfaction by purchasing a fleet of 14 limousines to transport travelers in three AA cities to and from the airport. Alas, as much as our customers enjoyed the extravagance, the limousine service did not last. However, another industry-first innovation, the American Airlines Admirals Club, launched that same year, and it has stood the test of time. I’m pleased to devote this month’s column to that 70-year-old institution.
Article Excerpts:
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Gerard Arpey
''''s column or to see past columns? Click...
Letter Rip
-
7-1-2006
Air Mail for American Way Magazine 07-01-2006
Article Excerpts:
...
Gerard Arpey
''s letter ["Vantage Point"], in which he talked...
... CEO
Gerard Arpey
''s letter ["Vantage Point"], in which he talked...
...out for a birthday portfolio I''m assembling for
Gerard Arpey
. Your "Generation Gap" article was intriguing...
Letter Rip
-
8-1-2006
Air Mail for American Way Magazine 08-01-2006
Article Excerpts:
...My favorite parts are the Mensa quiz and
Gerard Arpey
''s column, which usually offers interesting...
...My favorite parts are the Mensa quiz and CEO
Gerard Arpey
''s column, which usually offers interesting...
One-Way Flex Awards
-
9-1-2009
One of the things I love most about air travel is the chance it gives me to appreciate both the similarities and the differences among people of different cultures and backgrounds. At American Airlines, part of what makes our job so interesting and challenging is the fact that people fly for a multitude of reasons. And while there are certain basics that every customer expects and deserves -- safety, dependability, and courtesy among them -- our mission is to deliver what each individual customer truly values within the incredibly diverse and constantly changing spectrum of tastes and preferences.
Article Excerpts:
... Want to sign up for free e-mail notification of
Gerard Arpey
''''s column or to see past columns? Click...