American Way Cover - 10/15/2002

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important products | energy | Executive

Business Battle Tactics

by Robert Mcgarvey
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AMERICAN WAY: Focus on what? Isn't that a common complaint: "Sure, we know focus matters, but we don't know where to put our energy?"
TRACY:
That's why you want to know "The Principle of the Mass." It tells us to concentrate combat power at the decisive place and time.

AMERICAN WAY: To illustrate that, you point to the Battle of Islandhlwana in the Zulu wars of 1879, when the British General Chelmsford scattered his 1,800 troops across a wide swath of land and suffered one of the worst defeats in history. That makes sense for a military principle - but how could an executive put this idea to use?
TRACY:
In fact, it's more important now than ever, precisely because resources are limited. You cannot afford to scatter your efforts. Companies have to fall back on what I call the citadel. They have to fall back on their most important products and services and most important customers and markets. Focus singlemindedly on them. That's how to succeed in hard times.

AMERICAN WAY: Another principle that you say seems especially suited to today's business environment is your Principle of Maneuver. Why?

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