Juli Goff | advisor and founder of Business In Canada | hospital administrator | Latin
Business Without Borders
by
Melissa GaskillFormer hospital administrator Juli Goff wanted to live in Latin
America, so she opened a language school for health professionals
in
La Paz,
Mexico. Dueñas applied her fluency in Spanish and
experience with Mexican culture to help others make a move to that
country.
WHEN IN ROME...
Research your location thoroughly. A successful U.S. sandwich
franchise bombed in
Guadalajara because locals like bread crunchy,
not soft. Don't miss such details.
Realize, too, that there may be good reasons locals do things
differently. The way you recruit workers, for example, is likely to
be vastly different for a variety of reasons, warns Khanna, as is
the way those workers behave once hired. Candace Chandra, president
of an Italy-based environmental services firm, adjusts her
management approaches to accommodate her workers' different
cultural backgrounds.
And don't even think about starting a business somewhere without
visiting first - preferably for an extended time. This will help
you clue in to things like crunchy versus soft bread.
LEARN THE LINGO
Learn the language - but don't stop there. Even in countries where
English is official, you'll run into cultural differences that
you'll need to understand. Robert Cohen, advisor and founder of
Doing Business In
Canada, says people can tell if a company is
truly committed to the market or just trying to make a fast buck,
and they'll eschew the latter.
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