American Way Cover - 1/15/2001

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LEARNING STYLES Consultant | energy | Bernie Young

Meetings With Muscle

by Judith Kirkwood
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STATE THE OBJECTIVE
Once you know what is driving the meeting, create a meeting objective in action-oriented language. Post it, distribute it, and refer to it often before, during, and after the meeting. It should be a group mantra, not just something you say under your breath while trying to round up ramblers. Be prepared to direct the energy of the meeting by saying, "Let's get back to the objective," if necessary.

RULES OF ENGAGEMENT
It might save time (and face) to determine the limits of your tolerance before the meeting instead of in the middle of someone's description of where they ate dinner the night before. Decide what's acceptable ahead of time: 5 to 10 minutes of social talk at the beginning or end of the meeting, or not? Let participants know the rules of engagement by writ or proclamation, memo or e-mail, and do not waiver. If necessary, set up backups like a designated timekeeper or facilitator to keep the meeting on track.

BE AWARE OF DIFFERENT LEARNING STYLES
Consultant Bernie Young points out that some participants completely miss the point of a meeting because it isn't geared to their learning style - visual, audio, or kinetic. Think about how to vary the way material is presented. You lose people's attention if the meeting is just talk.
     
As a rule, save anecdotes and jokes for after-dinner speeches. For meetings, speak clearly and use topic sentences, and summarize material at the end of each point to facilitate note-taking. (But rules are made to be broken, especially if people's faces are fuzzy and glazed as a Krispy Kreme doughnut.)

Use visual aids, hopefully a little perkier than tables and bar graphs. Anyone who is computer literate is used to having icons and graphics as reminders, so utilize the spectrum of computer graphics to supplement key points. When passing out written material, present it in an attractive package - a colored envelope or binder to attract the eye. And use your hands and body when you speak, which gives visual learners extra clues to what you're communicating.

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