And You Thought Your Boss Was Bad
by Robert McGarvey
Getting along and going along is one coping strategy. Another is to
just quit.
But there may be a shrewder way. Executive coach and leadership
trainer
Marcia Reynolds whispers the word she says every
micromanaged employee needs to know:
aikido. That's a
martial art where the key is to turn an opponent's force back
against him with clever footwork, leverage, and ducking. Don't see
how that applies to work? Reynolds says that when she had a
micromanager for a boss, she consulted a therapist who told her:
He's doing the best he can. Don't fight, don't push back, don't
resist. "That will only make the micromanager do it harder," says
Reynolds. The therapist didn't expect Reynolds to quietly suffer,
however. "He told me to model what I wanted from my boss." In other
words, to act as though he were the world's best boss with the
world's best employee. A funny thing happened: "When I stopped
resisting him, he started trusting me. When there no longer was any
resistance, he quit fighting. Doing that really empowered me. This
definitely isn't giving up," says Reynolds, who at that time held a
senior human resources position in a semiconductor company. "When
you model what you want, sometimes that's exactly what you will
get."
FOR THE MICROMANAGED
Breathe deeply and suck in this thought: Sometimes micromanaging is
good for you. A more troubling thought: If you're micromanaged, you
might look in the mirror to see the cause.
That's the discordant viewpoint of Jim Walter, an associate vice
president in the University of Connecticut Health Center's
communications department. Walter roots his claims in personal
experience. He elaborates that in the first job in his career, his
boss rode him hard, minutely editing Walter's every word. Nothing
Walter did passed out of the shop without a thorough going-over.
"Yes, I felt frustrated," recalls Walter. "But now I realize it was
good for me."
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