For many Scouts, their individual goal and a particular sales level
are one and the same. Each council offers different incentive
prizes at sales levels ranging from 12 boxes (participation patch)
to 2,000-plus boxes. The prizes are cumulative and create a
push-pull effect; as the girls earn progressively more valuable
prizes, they often push themselves harder to reach an even higher
sales goal.
For example, on her climb up the sales ladder, Victoria collected
stuffed animals (350 boxes), a sleepover at SeaWorld (500 boxes), a
photo caravan at a wild-animal park (1,000 boxes), and a sleepover
and $100 council bucks to spend on Girl Scout merchandise (1,500
boxes). When the helicopter ride was within arm's reach, she made a
last-minute push and took on unsold boxes from another troop to
close the gap and reach her final goal, selling 2,006 boxes. "I
just kept going until I got that helicopter ride," she says.
The trinkets offered at the lower sales levels don't appeal much to
older Girl Scouts. Instead, they opt to earn more for each box sold
in order to fund troop and individual activities such as camps and
trips. Girl Scouts 11 to 17 often set a multiyear sales goal and
bank their earnings to underwrite a trip that's planned for two or
three years later. "The multiyear sales goal is one of the most
successful retention tools we've found for girls of that age
level," Cloninger says.
But as the
ABC Bakers' Catch Goals campaign at their website
(
www.abcsmartcookies.com)
reminds Scouts, a goal without a plan is just a wish. "The Cookie
Program is a year-round effort," says Lisa Johnson, chief marketing
and development officer for Girl Scouts of Palm Glades Council in
Jupiter,
Florida. "The girls work with their leaders to plan the
activities they want to do throughout the year, develop budgets and
plans of action, determine how many boxes they need to sell [to
fund those activities], and develop sales strategies."