5. It is clear from the joy in his voice that Gualandi isn't just recommending the elegant Chinese restaurant Lai Wah Heen because it's located at his hotel's sister property - he really enjoys the place. 108 Chestnut Street, (416) 977-9899, www.metropolitan.com/lwh

6. Thanks to its eclectic mix of shops and boutiques, Queen Street is one of the top must-shop areas in Toronto. Gualandi says the street features local designers and won't-find-them-elsewhere wares.

MIAMI


REO DAVIS, CONCIERGE
DELANO HOTEL

• 1685 COLLINS AVENUE
• (305) 672-2000
• WWW.DELANO-HOTEL.COM

1. Lincoln Road has a handful of cafés that you'll want to try, as well as plenty of shops where you can lay down your plastic, but the real gem this street offers is the people-watching. "You never know what you're going to see," says Davis. "It's a hodgepodge of everything." Sip a coffee or a cocktail at Segafredo Café Miami Beach while you sit back and wait to see who wanders by. 1040 Lincoln Road, (305) 673-0047, www.segafredocafe.com