Fact & Figures Ii
by American Way StaffJUST-IN-TIME SHOPPING?No.1 Barrier to repeat purchase through an online retailer: late delivery
No. 5 Barrier to repeat purchase: high prices
60% Of online shoppers visit more than one Web site before purchasing.
1,500 Number of online retailers rated for on-time delivery, customer support, and pricing by Biz Rate.com
Source: BizRate.com forecast of holiday 2001 shopping trends
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