phone systems | computer security products | Telecommuting | Seattle
Has The Telecommuting Bubble Burst
by
Lindsy Van GelderAnd that's the least of it. Heaton refers to his style as "extreme
telecommuting." It all began in 1994 when he met his future wife,
who was about to go to grad school in
Seattle. Heaton quit his job
- but was offered it back a week later as a telecommuter. Since
then, he has pushed his mobility to the max. He and his wife once
lived out of a
Volkswagen camper for three months while touring the
United States and
Canada. Then they went to
Europe for a year - his
wife was studying art - where Heaton continued to telecommute. (He
says Italian bidets are better designed than many Italian phone
systems.) The couple managed to live in five different countries
while she learned about painting and he learned about pay phones,
cybercafes, and international electrical adapters. Now the Heatons
live in a house in the Sierra Nevadas "with a great view of the
forest."
All of this is made possible by the fact that Heaton's job "is
fairly nonsensitive to immediate crises." He works for a Silicon
Valley manufacturer of computer security products, writing
instructional tutorials, help files, and technical manuals. "The
deadline for me to deliver is usually three months, and during that
time there isn't a need for a lot of contact," he explains. So,
some days he works like a maniac. And other days he goes fishing -
or to the museum in Bilbao.
Much of Heaton's interaction during the product documentation cycle
is actually with other telecommuters. "There's a guy in New Jersey
I've worked with for five years, although we've never 'met' - he's
an engineer who develops products that I document. I talk to him on
the phone maybe twice a week and by e-mail once a day." Although
most of the employees of his firm work at the home office, he
explains, "the job market in the Bay Area is competitive, and
letting people telecommute is good business."
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