Raz Schionning | director of web services
A Different World
by
Chris WarrenWith its clothing for avatars selling for as little as $1, American
Apparel isn't exactly going to generate a lot of revenue from sales
in Second Life. But that was never the intention, explains Raz
Schionning, the company's director of web services. Instead, it
wanted to boost the company's profile among what Schionning
believes is a promising demographic. "If you have computer
equipment and the bandwidth to run Second Life, you have to have a
way to afford that, and you can probably be a reasonable consumer
of our products," he says. "And even though Second Life has been
around for three years, it's still cutting-edge, and just to be
aware of it and to have gone so far as to get involved with it
means that you're a trendsetter, not a trend follower."
In other words, these are just the kind of tech-savvy folks with
disposable income whom lots of companies want to reach. Although it
views its presence in Second Life as primarily a marketing tool,
American Apparel obviously wouldn't be upset if avatars looked so
good in their clothes that they influenced their human creators to
go out and buy the same outfit. To help encourage that, last August
American Apparel gave everyone who bought an item in Second Life
the opportunity to buy the same piece of clothing in a real store
at 15 percent off. Schionning believes that besides providing a
locale for the marketing and incentives, virtual worlds hold
promise as a place to test consumer reaction to new products before
they're actually released. For instance, this past fall, American
Apparel came out with denim trousers. Before they hit stores, they
were on the racks in Second Life. "You could try them on before you
saw them in real life," says Schionning.
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