software work | America | Europe | waiter | food order
Golden Gate Keeper
by
Jim ShahinMoody Blues To keep its patrons happy, one of the fanciest
restaurants in
America uses software to gauge the mood of its
diners. I want one of these gizmos. Can you imagine having a mood
determinator to evaluate the relative happiness of your mate, boss,
or teenager? Okay, it wouldn't be all that much help with the
teenager, as even the most complex software, like the stuff you see
on 24, isn't sophisticated enough to measure the difference between
sullen and surly. Still, there are applications that I can easily
see would have advantages around the house. It would, for one
thing, take the messy guesswork out of romance. Spouse ranking
currently at "7: Excitable." Recommendation: Go, go, go! Around the
workplace, such software would be invaluable. A computer evaluation
of the boss might reveal that she is in an even lousier mood than
she was yesterday, which you, being a normal person, would not have
thought possible. So, now you can postpone that proposal, the one
that included that 10-day trip to
Europe. Better to delay a day
than to go forward and risk that blank stare, followed by the
condescending snort, and the dismissive head shake. But the obvious
question is does the restaurant's software work? The ratings used
in the restaurant's gizmo are as follows: 10: Euphoric 9: Pleased
8: Satisfied 7: Quiet 6: Unimpressed 5: Disappointed 4: Bitterly
disappointed 3: Hostile 2: Meltdown 1: Combative Here's how it
works. The person at the restaurant who greets patrons sizes them
up and enters a rating into a computer. Then the waiter takes over,
entering a mood rating with each food order, to keep things
constantly updated. The idea is that the table is kept, or made,
happy throughout the night. If a table is judged to be slipping
into the midnumbers, the staff sends out a complimentary glass of
champagne or an extra dessert or a tableside visit by the chef to
try to revive things.
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