The Time of Their Lives | Sophia Isabella Ronca | Mark Bolas | American Airlines

Letter Rip

by American Way Staff
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Patricia had called the Executive Platinum desk to get a message to me 35,000 feet in the air. The agent who assisted her was very accommodating and was able to get the message to me soon after we landed. If the agent hadn't been so helpful, I would have likely gone straight home and probably missed the birth of Sophia Isabella Ronca at 7:29 a.m. on June 22, 2006.

My deepest appreciation to everyone at American who helped me in this most important time in my life.

William E. Ronca III, Golden Beach, Florida

Dear William: On behalf of American Airlines, our heartfelt congratulations to you and your family on this joyous new addition. We'll be sending Sophia's AAdvantage enrollment forms any day now.

CORPORATE CONNECTIONS
Thank you for including the articles on watchmaking ("The Time of Their Lives") and Green MBAs ("Minding Your P's") in your July 1 issue. I watch as successful executives identify and build on their dreams, and these stories offer hope to those who are on their own paths to success.

Jason Womack, Boulder, Colorado

Dear Jason: Anything we can do to encourage and support someone else's dreams makes us happy. In fact, if you walk through our offices, you'll find pillows and blankets in every cube as part of our plan to encourage those dreamers to have a midday inspiration when the mood strikes them.

LOOKING FOR ANSWERS

20,000 feet
Trapped
Playing your Mensa puzzle to keep my mind off things

So, whose bright idea was it
To require me to land
And log on
To get the answer?

Really thoughtless
Or
Insulting. Choose one.

Mark Bolas

Dear Mark: Neither. Our intention was not to insult you but to give you plenty of time to figure out the answer to the bonus question. Bonus time on the bonus question, if you will. Even Jeopardy! wouldn't be that considerate!

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