The Time of Their Lives | Sophia Isabella Ronca | Mark Bolas | American Airlines
Letter Rip
by
American Way StaffPatricia had called the Executive Platinum desk to get a message to
me 35,000 feet in the air. The agent who assisted her was very
accommodating and was able to get the message to me soon after we
landed. If the agent hadn't been so helpful, I would have likely
gone straight home and probably missed the birth of Sophia Isabella
Ronca at 7:29 a.m. on June 22, 2006.
My deepest appreciation to everyone at American who helped me in
this most important time in my life.
William E. Ronca III, Golden Beach, Florida
Dear William: On behalf of American Airlines, our heartfelt
congratulations to you and your family on this joyous new addition.
We'll be sending Sophia's AAdvantage enrollment forms any day
now.
CORPORATE CONNECTIONS
Thank you for including the articles on watchmaking ("The Time of
Their Lives") and Green MBAs ("Minding Your P's") in your July 1
issue. I watch as successful executives identify and build on their
dreams, and these stories offer hope to those who are on their own
paths to success.
Jason Womack, Boulder, Colorado
Dear Jason: Anything we can do to encourage and support someone
else's dreams makes us happy. In fact, if you walk through our
offices, you'll find pillows and blankets in every cube as part of
our plan to encourage those dreamers to have a midday inspiration
when the mood strikes them.
LOOKING FOR ANSWERS
20,000 feet
Trapped
Playing your Mensa puzzle to keep my mind off things
So, whose bright idea was it
To require me to land
And log on
To get the answer?
Really thoughtless
Or
Insulting. Choose one.
Mark Bolas
Dear Mark: Neither. Our intention was not to insult you but to
give you plenty of time to figure out the answer to the bonus
question. Bonus time on the bonus question, if you will. Even
Jeopardy! wouldn't be that considerate!
Related Topics:
Print this Article |