Jeffrey Vanderwerf | high-tech outsourcing boom | Bangalore | Leela Palace
Passage To India
by
Jack BoulwareFollowing the high-tech outsourcing
boom, many American expatriates are making the move to
Bangalore for work. Aside from steady employment, such
relocation offers a variety of privileges - and the
experience of a lifetime.
The Leela Palace hotel sprawls over nine acres of lush gardens, an
extravagant structure of gold-leaf domes and ornate ceilings. On
Sundays, the hotel's Citrus restaurant serves its "Grand Sunday
Brunch Buffet" smorgasbord of international cuisines and gourmet
desserts. A feast fit for visiting royalty. Except the people
waiting 30 minutes in line are definitely not royalty. They look
more like high-tech workers. Which, in fact, they are.
Each Sunday, the Leela brunch attracts a crowd of expatriates from
all over the world:
America,
Canada,
Britain,
Ireland, Australia,
Japan,
Germany,
Brazil. Most have followed the high-tech
outsourcing boom here, chasing jobs that are disappearing in their
home countries. Aside from steady employment, such relocation has
other privileges. An IT employee can't begin to afford such
luxuries back home. But in Bangalore, the Silicon Valley of India,
it's perfectly normal to wake up after a night of discos and enjoy
a four-hour feast at a five-star hotel. And that's a typical
weekend for Jeffrey Vanderwerf.
The 28-year-old American moved here last September to work for
Microsoft as a communications trainer, helping call-center staff
improve their English and phone skills. Call a customer-support
line, and you'll likely be speaking with one of his students.
Vanderwerf knows outsourcing to
India is a contentious subject, but
it's been directly beneficial to him and has given him his job. In
a sense, he has outsourced himself.
"To be quite honest, my life here is quite comfortable, since the
cost of living is substantially lower than in, say, Minneapolis,"
he says. His annual salary: about $12,000.
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